08 October 2010


Have you ever tried to contact AirAsia? Or use their website? It's quite an experience.

I just tried to contact their "LiveChat" feedback facility. I got this message:
An online representative will be with you shortly. You are number 49 in queue. Your wait time will be approximately 171 minute(s). Thank you for waiting.
Shortly? 171 minutes? Ha! Brilliant. I guess their definition of shortly is a bit different from mine.